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We are fully mobilized to answer all of your questions and sollicitations. The workshop is opened from monday to saturday, from 10am to 7pm
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FAQ
We want you completely satisfied with your experience, so if you are unable to find an answer to your questions here, please feel free to email or call us !
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can check the status of your order quickly through our back office.
Just enter your order number and the ship-to name in the appropriate
fields. It's that easy! You will find the "order status" link here.
Holydeath has multiple shipping facilities; this enables us to have
the parts in stock where you need them. However, occasionally this may
cause your order to ship in multiple shipments.
PAYMENT
We will contact you if there is a problem with your credit card. If you do
not hear from us it is safe to assume your card was approved. If you
have additional questions about your order feel free to email us (info@holydeath.com) or call
our customer service department at 01 30 70 09 08
RETURN
Returns must be made within 90 days of the invoice date. All returns
must be in re-sellable or like-new condition. Defective parts or parts
sent to you in error will be exchanged or refunded in full. Other
warranty and exclusions apply.
When returning multiple parts please make sure that they are
individually wrapped to protect them against scratches. Use as much of
the original packaging as possible. If you are packaging hardware in the
same box as the large item, please secure the items in a way to prevent
the larger item from being damaged. Do not leave any parts out. If you
do your return will not be processed. This is very important when
returning a kit of any kind.
Other
It's very simple, you can click on the "lost password" button on the login page, or feel free to contact us, we can always send a reset password link to your address